AMERICAN CITIZEN SERVICES
American Citizen Services assists U.S. citizens living or traveling abroad with passports, reports of birth and death abroad, notarial services, federal benefits applications, and providing emergency services for U.S. citizens in distress.
American Citizen Services Navigator
Popular Services:
• STEP Enrollment
• Apply for or renew a U.S. Passport
• Request a Report of Birth Abroad and child’s first passport
• Report a Death of a U.S. Citizen
• Notarial
• Additional Services for American Citizens
For all American Citizen Related enquiries: Support-Acs-India@usvisascheduling.com.
Emergency Assistance for U.S. Citizens
U.S. Citizens with emergencies, please call +91-11-2419-8000
From U.S. landline, please call 0091-11-2419-8000
Outside of India: 011-91-11-2419-8000
VISA SERVICES
Our Visa Units provide visa services to those seeking to enter the United States for a temporary period with a U.S. nonimmigrant visa for general business, tourism, study, exchange, temporary work, and many other reasons. Immigrant visas are for those wishing to take up permanent residence in the United States. U.S. Mission to India utilizes a contracted company to provide visa application services, and web links and emails listed on this site that contain “ustraveldocs.com” and “usvisascheduling.com” are links to official information.
NONIMMIGRANT VISAS
Nonimmigrant Visas (visas for temporary general business or tourism, and visas for students, exchanges, transit, work visas, etc.).
If you have questions or want to know more about nonimmigrant visas, we suggest you first start by using our “Navigators” below to provide the most relevant information about your inquiry and help you ask us for assistance.
Visa Navigator:
To contact us, please use our Visa Navigator.
More Information about Nonimmigrant Visas:
• Apply for a U.S. Visa
• Renew My Visa
• Applicants Under age 14 or over age 80
• Schedule a Visa Appointment
• Request an Expedited Visa Appointment
• Interview Wait Times
IMMIGRANT VISAS
• Immigrant Visas: Visa Interview Preparation Checklist
• Immigrant Visas: Transfer My Visa Case
• USCIS New Delhi: https://www.uscis.gov/about-us/find-a-uscis-office/international-offices/india-uscis-new-delhi-field-office
CONTACT US – VISAS
Email:
For all Visa related enquiries: – Support-India@usvisascheduling.com
Visa Delivery Inquiry: www.ustraveldocs.com/in/en/step-6
Telephone
To contact a customer service representative, please visit “Contact Us” at the https://www.ustraveldocs.com/in/en/contact-us
Customer service agents are ready to assist you from Monday through Friday, 8 a.m. to 8 p.m., Indian Standard Time (IST) Sunday from 9 a.m. to 6 p.m., IST. Callers from the United States can reach the contact centers from Sunday, 10:30 p.m. through Friday 10:30 a.m., Eastern Standard Time (EST)
The Call Center services will only be closed on Saturdays, Christmas, New Years, Holi, Diwali, Republic Day, Independence Day and Gandhi Jayanthi.